Returns & Exchanges
At the official Wu-Tang Clan Shop, we want to ensure you are completely satisfied with your Wu-Wear. If your order doesn't meet your expectations, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, unwashed, and still have the original tags attached; please note that limited edition drops and music media are final sale.
- 2.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back for a refund or size exchange.
- 3.Pack and Ship
Securely pack your gear in its original packaging if possible and affix the prepaid shipping label provided via our portal to the outside of the box.
- 4.Verification and Refund
Once our warehouse inspects the returned items to confirm they meet our quality standards, your refund will be processed to your original payment method within 7-10 business days.
